The study of Human Factors is about understanding human behaviour and performance. When applied to aviation operations, Human Factors knowledge is used to optimize the fit between people and the systems in which they work in order to improve safety and performance.
Human factors has been identified as the last area in which significant gains in aviation safety are possible. Persistently, some 70-80% of accidents are attributed to human error. This has have made the topic a high priority with operators, regulators and researchers.
Crew Resource Management, initially developed in the United States, is advocated by ICAO and others as the primary means of reducing aviation human factors accidents. The HFG is active in encouraging the development of CRM programmes and improving their quality.
In particular, the HFG has explored CRM issues relating to cultural, regulatory and operational characteristics of the multinational UK/European environment; and the broader organisational aspects of human error prevention. The HFG expects to contribute to progress in these areas by bringing together international experts, line pilots and instructors, and both large and small operators from the UK and elsewhere.