All airlines have Operations Control Centres which performs all functions required to ensure a safe and punctual schedule is delivered across the network, whilst meeting customers’ expectations regarding reliability and punctuality.
There are also other companies that focus on flight support solutions, both in the commercial and business/private aviation sectors globally. The organisations will specialise in certain operational functions that are listed below. Some of these companies are smaller SME’s and recruit individuals with a passion for the industry at an entry level, so would be ideally suited to early career professionals or those seeking a career change into aviation.
You will often work closely with all other departments and external agents to manage the daily flying programme taking responsibility for monitoring, pre-empting and reacting to live daily operational occurrences.
What you will be doing:
Maintaining a flight watch on all flights during the shift
Liaising with all handling agents keeping them up to date with the daily schedule and any disruptions that may occur
Crew rostering for all relevant flights
Ensuring the company FTL (Flight Time Limited) scheme is adhered to
Monitoring flight plans and slots for all airports on the network
Producing reports for the management team as required
Inputting and updating spreadsheets relevant to flight safety
Monitoring weather and NOTAM reports for all relevant destinations
Working in a fast-paced environment
Managing and maintaining high levels of service
Other key responsibilities:
To assist the Operations/Crewing Controllers with the day-to day running of the Operational Flying Programme
Communicate effectively with Crew, Handling agents and other associated areas of the business
Update in-house computer systems accurately recording crew and aircraft information
Monitor incoming information and cascade to relevant departments